Principal Product Marketing Manager, Customer Engagement

ADOBE

Base: $145,400 - $261,150 annually (us); californi...
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Enterprise saas product adoption leadership
Customer engagement strategy execution
Cross-functional partnership with product and engineering
** Adobe is seeking a Principal Product Marketing Manager for Customer Engagement to drive adoption and retention of its Enterprise solutions. The ideal candidate will have extensive experience in customer engagement and product marketing, focusing on creating data-driven strategies to enhance customer experience and long-term growth. **

Job Summary

  • This role leads the development and execution of Enterprise customer engagement strategies across Adobe's growing portfolio to drive adoption, retention, and expansion.
  • The successful candidate will partner closely with Product, Sales, Customer Success, and Engineering teams to implement product usage instrumentation and unlock data-driven insights.
  • Adobe empowers everyone to create through innovative platforms powered by AI, offering a culture where all employees are empowered to make an impact.

Matching Summary

Match Score: 75

** Adobe is seeking a Principal Product Marketing Manager for Customer Engagement to drive adoption and retention of its Enterprise solutions. The ideal candidate will have extensive experience in customer engagement and product marketing, focusing on creating data-driven strategies to enhance customer experience and long-term growth. **

Salary

Base: $145,400 - $261,150 annually (US); California Base: $180,300 - $261,150; Short-term incentives via Annual Incentive Plan (AIP)

Skills & Requirements

Must-have

  • Enterprise SaaS product adoption leadership
  • Customer engagement strategy execution
  • Cross-functional partnership with Product and Engineering
  • Data-driven insights from product analytics
  • Scaling customer success frameworks

Nice-to-have

  • Generative AI driven engagement models
  • Executive-level storytelling skills
  • Global cultural awareness experience
  • Structured problem-solving approach
  • Deep understanding of behavioral segments

Key Requirements

  • 12+ years of experience in customer engagement or product marketing
  • Proven track record building CSM organizations in Enterprise SaaS
  • BS/BA degree preferred; MBA preferred
  • Experience driving product insight instrumentation initiatives

Work Rights

Not specified

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