Policy Services Officer - Customer Data Management

Prudential

Singapore, Singapore
Processing policy services requests
Customer data management
Process gap identification
In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis

Job Summary

  • In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.
  • You will also work on projects relating to the area of work as well as driving feedback loop to identify process gaps and implementing improvements.
  • Prudential’s purpose is to be partners for every life and protectors for every future.

Matching Summary

In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.

Skills & Requirements

Must-have

  • Processing policy services requests
  • Customer data management
  • Process gap identification
  • Implementing process improvements
  • Support Financial Consultants and customers
  • Proficient in MS Office

Nice-to-have

  • Keen learner
  • Customer-oriented
  • Good interpersonal and communication skills
  • Meticulous with accuracy
  • Problem solving skills
  • Digital mindset

Key Requirements

  • Diploma or Degree holder
  • Knowledge on Life, ILP and term insurance plans

Work Rights

Not specified

Tailored Resume

Cover Letter