Support Operator Associate

Advocate Aurora Health

Stanly, North Carolina, USA
Base: $18.85 - $28.30; bonus/equity: not specified...
Part-time, every other weekend, third shift
Answering incoming calls
Basic call processing functions
Responding to alarms and codes
Advocate Aurora Health is seeking a part-time Support Operator Associate in Stanly, North Carolina, with responsibilities centered around managing incoming calls in a busy call center environment, particularly during third shift hours. The role requires strong verbal and written communication skills and a high degree of multitasking ability under pressure

Job Summary

  • Answers incoming calls in a busy call center environment and performs basic call processing functions.
  • Responds to alarms, pages, messages, and codes, contacting personnel as indicated by the situation.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, and programs that invest in your career development.

Matching Summary

Match Score: 75

Advocate Aurora Health is seeking a part-time Support Operator Associate in Stanly, North Carolina, with responsibilities centered around managing incoming calls in a busy call center environment, particularly during third shift hours. The role requires strong verbal and written communication skills and a high degree of multitasking ability under pressure.

Salary

Base: $18.85 - $28.30; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Answering incoming calls
  • Basic call processing functions
  • Responding to alarms and codes
  • Handling stressful situations
  • Issuing patient information
  • Maintaining logbooks
  • Constant telephone ringing and distractions

Nice-to-have

  • Proficiency in verbal and written communications
  • Ability to work weekends and holidays
  • Occasional callback support availability

Key Requirements

  • High School Diploma or GED required
  • Previous phone work or customer service experience preferred
  • Multi-week training program completion

Work Rights

Not specified

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