Membership Retention Agent

AAA (Automobile Club)

Costa Mesa, CA, United States
Hourly rate: $22.00; annual average: $48,400.00 - ...
On-site
Outbound phone calls
Predictive dialing tool
Sales process
AAA is seeking a Membership Retention Agent for their Costa Mesa, CA location, responsible for renewing memberships through outbound calls to lapsed members across several states. The ideal candidate will have sales experience, strong communication skills, and proficiency in Microsoft Office

Job Summary

  • This position makes outbound phone calls to lapsed members in California, Hawaii, New Mexico and Texas in order to renew those memberships.
  • Our Sales Agents start at an hourly rate of $22.00, with full-time agents earning on average between $48,400.00 - $59,200.00 annually, plus uncapped commission opportunities.
  • Remarkable benefits include health coverage, 401(K) with company match AND Pension, tuition assistance, floating holidays, PTO, paid parental leave, wellness programs, and employee discounts.

Matching Summary

Match Score: 85

AAA is seeking a Membership Retention Agent for their Costa Mesa, CA location, responsible for renewing memberships through outbound calls to lapsed members across several states. The ideal candidate will have sales experience, strong communication skills, and proficiency in Microsoft Office.

Salary

Hourly rate: $22.00; Annual average: $48,400.00 - $59,200.00; Commission opportunities are uncapped

Skills & Requirements

Must-have

  • Outbound phone calls
  • Predictive dialing tool
  • Sales process
  • Professional communication skills

Nice-to-have

  • Legendary, lifetime service
  • Embrace diversity
  • Career-minded
  • Service-driven professionals

Key Requirements

  • High school diploma/GED required
  • 1-3 years sales experience preferred
  • Proficiency in Microsoft Office software
  • Ability to prioritize tasks

Work Rights

Not specified

Tailored Resume

Cover Letter