The Service Associate serves as the primary host, creating a welcoming atmosphere and acting as the best source of information for all members and guests
Job Summary
The Service Associate serves as the primary host, creating a welcoming atmosphere and acting as the best source of information for all members and guests.
Responsibilities include managing check-ins, addressing inquiries, processing payments, and ensuring the facility remains clean and well-stocked.
The role requires flexibility to work evenings, weekends, and holidays while adhering to strict safety protocols and company core values.
Matching Summary
The Service Associate serves as the primary host, creating a welcoming atmosphere and acting as the best source of information for all members and guests.
Skills & Requirements
Must-have
Greet members and guests professionally
Process payments and manage inventory
Maintain clean and organized front desk area
Handle member inquiries and complaints promptly
Operate gym management software systems
Nice-to-have
Experience or interest in the fitness industry
Ability to multitask in fast-paced environments
Strong interpersonal and problem-solving skills
Embrace core values of optimism and teamwork
Key Requirements
CPR certification required within 30 days of hire
Previous experience in customer service or front desk roles
Ability to lift more than 40 lbs routinely
Must attend all mandatory company trainings within 30 days
Proficiency in MS Office and gym management software