Supervise two groups: Repair Specialists (technical) and Repair Admins (administrative) to ensure rapid, qualitative, and profitable repair management
Job Summary
Supervise two groups: Repair Specialists (technical) and Repair Admins (administrative) to ensure rapid, qualitative, and profitable repair management.
Lead and support a team of 8, organizing workload, managing priorities, and maintaining high motivation through KPI tracking and skill development.
Contribute to strategic projects such as AI implementation, customer portal migration, and process optimization in a constantly evolving environment.
Matching Summary
Supervise two groups: Repair Specialists (technical) and Repair Admins (administrative) to ensure rapid, qualitative, and profitable repair management.
Skills & Requirements
Must-have
SAP and Salesforce proficiency
Technical and administrative team management
Remote and multi-site team coordination
Repair quote and service order management
Continuous improvement and project contribution
Nice-to-have
AI solutions implementation
Customer portal migration
Cross-functional collaboration
Business and client orientation
Key Requirements
Fluent French, Dutch, and English
Experience managing mixed technical and administrative teams
Ability to be managed remotely in a multi-country structure