Customer Service Representative

Gagnon's Pet Resort

Irving, TX, United States
Base: $15.00 - $18.00ph doe; bonus/equity: tips; b...
Customer service and client communication
Handling cash and balancing cash drawer
Managing check-ins and check-outs
Destination Pet is a united team revolutionizing the pet industry by elevating the love and lives of pet families through connected care and creative innovation

Job Summary

  • Destination Pet is a united team revolutionizing the pet industry by elevating the love and lives of pet families through connected care and creative innovation.
  • The role involves welcoming pet parents and their pets, managing check-ins and check-outs, handling payments, and maintaining a clean and welcoming lobby environment.
  • Part-time health, mental health, and telehealth benefits are offered with pay starting at $15.00 - $18.00/hour DOE plus tips.

Matching Summary

Destination Pet is a united team revolutionizing the pet industry by elevating the love and lives of pet families through connected care and creative innovation.

Salary

Base: $15.00 - $18.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Customer service and client communication
  • Handling cash and balancing cash drawer
  • Managing check-ins and check-outs
  • Ability to lift 40 lbs
  • Availability on evenings, weekends, holidays
  • Multi-line phone and computer system use

Nice-to-have

  • Problem solving under pressure
  • Team collaboration and support
  • Pet and people oriented
  • Professional complaint handling
  • Facility tours and service sales

Key Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter