Veterinary Customer Service Representative 2

The Ohio State University

Columbus, OH, US
Base: $17.00 - $21.77; bonus/equity: not specified...
Responding to medical emergency situations
Creating accurate admitting information
Using appropriate medical terminology
The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues

Job Summary

  • The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.
  • Successful candidates will handle routine, complex, and medical emergency situations while using established customer service principles.
  • This full-time role includes evening and weekend shifts with eligibility for shift differential pay.

Matching Summary

The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Salary

Base: $17.00 - $21.77; Bonus/Equity: Not specified; Benefits: Shift differential for evenings and weekends

Skills & Requirements

Must-have

  • Responding to medical emergency situations
  • Creating accurate admitting information
  • Using appropriate medical terminology
  • Maintaining safe money handling practices

Nice-to-have

  • Experience with hospital computer systems
  • Ability to resolve complex customer problems
  • Professional manner in high-pressure environments

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience required
  • Background check required prior to start date

Work Rights

Not specified

Tailored Resume

Cover Letter