It Client Service Owner, Associate

Strada

Servicenow administration experience
Customer service skills
Itil process compliance
Strada is dedicated to unlocking potential for every colleague, fostering a journey of growth and impact

Job Summary

  • Strada is dedicated to unlocking potential for every colleague, fostering a journey of growth and impact.
  • The role involves monitoring customer service tickets and ensuring compliance with ITIL processes.
  • Employees benefit from a range of health and wellbeing programs, as well as opportunities for learning and development.

Matching Summary

Strada is dedicated to unlocking potential for every colleague, fostering a journey of growth and impact.

Skills & Requirements

Must-have

  • ServiceNow administration experience
  • Customer service skills
  • ITIL process compliance

Nice-to-have

  • Strong interpersonal skills
  • Proactive problem-solving abilities
  • Experience with predictive analytics tools

Key Requirements

  • University degree in IT or related fields
  • At least 2 years experience with ServiceNow
  • ITIL Service Delivery qualification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter