IT Operation Engineer

PEOPLE PROFILERS PTE. LTD.

Singapore, Singapore
Competitive remuneration pyckage; comprehensive ra...
Not specified (assumed hybrid based on industry norms)
5-8 years relevant working experience
Windows 11 operating system management
Mac os jamf and apple business manager
People Profilers Pte. Ltd. is seeking an IT Operation Engineer to provide comprehensive IT support across the APAC region, focusing on ITIL processes and ensuring service level agreements are met. The ideal candidate should possess strong experience in EUC management and familiarity with various operating systems and SaaS environments

Job Summary

  • The role involves providing extensive IT support to users across the APAC region in a hyperscale data centre MNC environment.
  • Candidates will be responsible for managing ITIL processes including incident and problem management while ensuring service levels are met.
  • Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Matching Summary

Match Score: 85

People Profilers Pte. Ltd. is seeking an IT Operation Engineer to provide comprehensive IT support across the APAC region, focusing on ITIL processes and ensuring service level agreements are met. The ideal candidate should possess strong experience in EUC management and familiarity with various operating systems and SaaS environments.

Salary

Competitive remuneration package; Comprehensive range of benefits; Not specified

Skills & Requirements

Must-have

  • 5-8 years relevant working experience
  • Windows 11 operating system management
  • Mac OS JAMF and Apple business Manager
  • Entra-ID InTune management Autopilot
  • SNOW or Freshworks ticketing systems
  • ITIL Incident and Problem management

Nice-to-have

  • Modern BYOD mixed device collaboration
  • SaaS solution-based environments
  • Working with outsourced MSPs
  • Multi-cultural matrix organisation experience
  • Continuous improvement and automation focus

Key Requirements

  • Diploma or bachelor's degree in computer science
  • 5-8 years relevant working experience
  • Experience with SNOW or Freshworks
  • Familiarity with Entra-ID and Intune

Work Rights

Not specified

Tailored Resume

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