The Ticket Seller processes single ticket sales, exchanges, and tax credits at the facility's box office while acting as a liaison between the facility and clients
Job Summary
The Ticket Seller processes single ticket sales, exchanges, and tax credits at the facility's box office while acting as a liaison between the facility and clients.
Essential duties include greeting and assisting the public courteously, managing ticket inventory, resolving complaints professionally, and maintaining professional relationships.
The role requires flexibility for weekend and occasional Friday shifts, the ability to stand for long periods, and reliable transportation.
Matching Summary
The Ticket Seller processes single ticket sales, exchanges, and tax credits at the facility's box office while acting as a liaison between the facility and clients.
Skills & Requirements
Must-have
Customer service in person
Manage and account for ticket inventory
Resolve customer complaints professionally
Maintain organized and clean work areas
Basic credit and debit card processing
Operate event scanners proficiently
Nice-to-have
Bilingual in English and Spanish
Client-oriented attitude
Work effectively under pressure
Basic knowledge of ADA
Key Requirements
High school diploma or equivalent
Proven customer service experience
Proven computer operations experience
Experience with ticketing platforms highly desirable