Fulfillment Associate, Document Management

Wolters Kluwer

Colonie, NY, United States
Base: $25,200.00 - $42,300.00 usd; bonus/equity: n...
Onsite
Document processing and scanning
Customer service experience
Order entry software proficiency
As a Fulfillment Associate, you will support the Service of Process function by processing and scanning documents and assisting process servers to ensure customer satisfaction and organizational success

Job Summary

  • As a Fulfillment Associate, you will support the Service of Process function by processing and scanning documents and assisting process servers to ensure customer satisfaction and organizational success.
  • Wolters Kluwer offers an 8:30am-5:00pm Monday to Friday schedule, full benefits, matching 401k, generous PTO, and a great career opportunity.
  • The company values authenticity in its hiring process and requires candidates to participate in interviews without AI assistance, including onsite interviews at a Wolters Kluwer office.

Matching Summary

As a Fulfillment Associate, you will support the Service of Process function by processing and scanning documents and assisting process servers to ensure customer satisfaction and organizational success.

Salary

Base: $25,200.00 - $42,300.00 USD; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance, Paid Parental Leave

Skills & Requirements

Must-have

  • Document processing and scanning
  • Customer service experience
  • Order entry software proficiency
  • Attention to detail
  • Effective verbal and written communication
  • Time management and prioritization

Nice-to-have

  • Experience with ERP systems and databases
  • Team collaboration skills
  • Process improvement participation
  • Good typing skills (30 wpm)
  • Knowledge of Microsoft suite applications

Key Requirements

  • High School diploma or equivalent
  • 1+ years customer service experience
  • Prefer some college education
  • Prefer experience in retail, hospitality, or office environment
  • Typing skills of 30 wpm
  • Ability to appear onsite for interviews

Work Rights

Not specified

Tailored Resume

Cover Letter