Hospitality Desk Ambassador

The Brigham and Women's Hospital, Inc.

Boston, MA, USA
$17.71 - $24.28phly; not specified; not specified
Fully remote
Exceptional customer service skills
Ability to handle sensitive situations
Proficiency with office software
This position enhances the overall patient and visitor experience within a healthcare setting

Job Summary

  • This position enhances the overall patient and visitor experience within a healthcare setting.
  • The role involves serving as a liaison between patients, families, and hospital staff.
  • Mass General Brigham values high-performing teams that drive groundbreaking medical discoveries.

Matching Summary

This position enhances the overall patient and visitor experience within a healthcare setting.

Salary

$17.71 - $24.28/Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Ability to handle sensitive situations
  • Proficiency with office software

Nice-to-have

  • Strong problem-solving skills
  • Ability to work collaboratively
  • Empathetic communication style

Key Requirements

  • High School Diploma or Equivalent
  • 0-1 year experience in customer service
  • Associate's Degree in Healthcare Administration preferred

Work Rights

Not specified

Tailored Resume

Cover Letter