Customer Service Lead

Gvhvet

Portsmouth, NH, United States
Base: up to $22 ph; bonus/equity: bonus pyy opport...
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Client service and communication
Patient records and technology
Leadership and supervision
** Lafayette Animal Hospital is seeking a Customer Service Representative Supervisor who is passionate about veterinary care and has leadership potential. The ideal candidate will possess strong customer service and communication skills, as well as experience in veterinary settings, to foster a supportive team environment while enhancing client relationships. **

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support for a dynamic general practice team.
  • Key responsibilities include client service, patient record management, and leading/training the reception team.
  • The company offers a competitive compensation and benefits package including pay up to $22 per hour, bonus pay, medical, dental, vision insurance, 401(k) with matching, and paid time off.

Matching Summary

Match Score: 75

** Lafayette Animal Hospital is seeking a Customer Service Representative Supervisor who is passionate about veterinary care and has leadership potential. The ideal candidate will possess strong customer service and communication skills, as well as experience in veterinary settings, to foster a supportive team environment while enhancing client relationships. **

Salary

Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off, CE Allowance, Employee Pet Discounts, Life Insurance, Flexible scheduling options

Skills & Requirements

Must-have

  • Client service and communication
  • Patient records and technology
  • Leadership and supervision
  • Veterinary reception experience

Nice-to-have

  • Positive and accountable workplace
  • Teamwork and professional growth
  • Empathy and professionalism

Key Requirements

  • High school diploma
  • Minimum 3 years of customer service experience
  • At least 1 year of veterinary experience
  • 1–2 years of leadership or supervisory experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter