Customer Service Representative

Animal Doctors of South Tampa

Tampa, FL, United States
Competitive pyy; performance bonuses available; no...
Not specified (could imply in-person given the nature of the role).
Previous customer service experience required
Previous veterinary experience required
Able to work rotating saturdays
Animal Doctors of South Tampa is seeking a Customer Service Representative to deliver exceptional client experiences as the first and last point of contact for clients. The role involves managing appointments, processing patient information, and ensuring effective communication between clients and the medical team. The position emphasizes compassion, teamwork, and career growth within a supportive environment

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact, ensuring an exceptional client experience through seamless communication.
  • Key responsibilities include managing appointments, triaging inquiries, updating patient records, and processing billing transactions using practice management systems.
  • The company offers tailored development programs, competitive pay with performance bonuses, 401(k) matching, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 85

Animal Doctors of South Tampa is seeking a Customer Service Representative to deliver exceptional client experiences as the first and last point of contact for clients. The role involves managing appointments, processing patient information, and ensuring effective communication between clients and the medical team. The position emphasizes compassion, teamwork, and career growth within a supportive environment.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Previous customer service experience required
  • Previous veterinary experience required
  • Able to work rotating Saturdays
  • Basic proficiency with scheduling software
  • Strong organizational skills for multiple tasks

Nice-to-have

  • Excellent communication skills
  • Desire to provide compassionate service
  • Ability to handle upset or emotional clients
  • Empathy in all client interactions
  • Team-oriented collaborative environment

Key Requirements

  • Previous customer service experience required
  • Previous veterinary experience required
  • Availability to work rotating Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter