Contract And Relationship Manager

Equiniti

Multiple Locations
Client relationship management
Contract and service delivery monitoring
Financial process support
EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions, supporting over 11 million pension scheme members and policyholders

Job Summary

  • EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions, supporting over 11 million pension scheme members and policyholders.
  • The role involves acting as the primary day-to-day client contact, coordinating internal teams, managing financial processes, and ensuring contractual and regulatory compliance.
  • Equiniti offers a comprehensive benefits package including pension matching up to 10%, employee assistance programs, life assurance, flexible benefits, and investment in learning and development.

Matching Summary

EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions, supporting over 11 million pension scheme members and policyholders.

Skills & Requirements

Must-have

  • Client relationship management
  • Contract and service delivery monitoring
  • Financial process support
  • Use of Power BI for performance tracking
  • Strong communication skills
  • Microsoft Office proficiency

Nice-to-have

  • Experience in matrix product structure
  • Proactive and highly motivated
  • Flexible and adaptable attitude
  • Attention to detail and organisation
  • Ability to work under pressure

Key Requirements

  • Previous client-facing experience
  • Experience in relationship management
  • Knowledge of client contracts and scheme details
  • Ability to manage invoicing and debt collection
  • Experience with performance monitoring tools
  • Strong organisational and planning skills

Work Rights

Not specified

Tailored Resume

Cover Letter