Pbwm Gtsm Apac Lead

Bankstcharles

17+ years it leadership experience
Run the bank service delivery ownership
Incident problem change release management
The role serves as the APAC lead for GTSM within PBWM, overseeing IT application support in a large regulated banking environment

Job Summary

  • The role serves as the APAC lead for GTSM within PBWM, overseeing IT application support in a large regulated banking environment.
  • Candidates must demonstrate deep expertise in maturing service operations from reactive to proactive models across incident, problem, and change management.
  • The position requires leading globally distributed teams while managing financial budgets, vendor relationships, and ensuring strict regulatory compliance.

Matching Summary

The role serves as the APAC lead for GTSM within PBWM, overseeing IT application support in a large regulated banking environment.

Skills & Requirements

Must-have

  • 17+ years IT leadership experience
  • Run the Bank service delivery ownership
  • Incident Problem Change Release management
  • Global team leadership and talent development
  • Financial budgeting and vendor management
  • Disaster recovery and regulatory resilience

Nice-to-have

  • Site Reliability Engineering concepts application
  • AWS cloud hosted platform exposure
  • AI GenAI enabled service management
  • Process mining for operational optimization
  • Observability and alert reduction initiatives
  • Unix Linux database environment familiarity

Key Requirements

  • 17+ years progressive IT leadership experience
  • Senior manager or director level tenure
  • Experience in Banking/Financial Services sector
  • Executive stakeholder management capability
  • Singapore business hours availability

Work Rights

Not specified

Tailored Resume

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