Peraton is seeking a Tier 2 Technical Support professional to provide advanced troubleshooting and support for hardware, software, and network issues. The ideal candidate will have extensive experience in technical support and a strong customer service focus
Job Summary
The role involves providing deskside support for PC hardware, peripherals, printers, and related equipment while resolving intermediate to advanced network connectivity problems.
Candidates must possess strong technical troubleshooting skills with hands-on experience in Windows environments, Microsoft Office applications, and iOS devices.
This position requires the ability to obtain and maintain a Department of Energy security clearance and be a US citizen.
Matching Summary
Match Score: 85
Peraton is seeking a Tier 2 Technical Support professional to provide advanced troubleshooting and support for hardware, software, and network issues. The ideal candidate will have extensive experience in technical support and a strong customer service focus.