Sony Interactive Entertainment is seeking a Senior Retention Manager for their PlayStation Plus team, focusing on enhancing customer lifetime value and decreasing churn through innovative retention strategies. The role requires collaboration across various departments and a deep understanding of market dynamics to tailor strategies for global markets
Job Summary
This role is pivotal in bringing to bear the value of the existing customer base through outstanding monetization strategies.
The position requires leading the creation and implementation of the international PlayStation Plus retention approach to lower churn and grow renewals.
Candidates will collaborate across Product, Engagement, Payments, and Acquisition teams to deliver unified, effective retention plans globally.
Matching Summary
Match Score: 85
Sony Interactive Entertainment is seeking a Senior Retention Manager for their PlayStation Plus team, focusing on enhancing customer lifetime value and decreasing churn through innovative retention strategies. The role requires collaboration across various departments and a deep understanding of market dynamics to tailor strategies for global markets.