The CSL Team Manager role is to lead, develop, and retain a team of lenders
Job Summary
The CSL Team Manager role is to lead, develop, and retain a team of lenders.
The role will ensure lenders have the necessary skills, attributes, behaviours, and motivation to provide exceptional service in meeting the home lending needs of our customers.
We offer market-leading products and services, supported by some of the world’s best systems and processes.
Matching Summary
The CSL Team Manager role is to lead, develop, and retain a team of lenders.
Skills & Requirements
Must-have
lead and develop a team of lenders
exceptional customer service outcomes
manage sales and service performance
technical lending skills and knowledge
resolve customer inquiries and complaints
Nice-to-have
build positive relationships
business development activities
industry expertise and market knowledge
Key Requirements
Demonstrated experience in home lending
Demonstrated leadership and people management skills
Proven success in achieving business sales & service results
Advanced knowledge of CBA home loan processes
Detailed technical understanding of lending products