Personal Banking Associate - Mandaring Speaking

BMO

Toronto, Ontario, Canada
Base: $36,000.00 - $54,500.00; bonus/equity: not s...
Mandarin speaking required
Exceptional customer service delivery
Identify customer financial needs
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Collaborates with BMO partners to identify referral opportunities and grow customer relationships beyond personal banking.
  • Supports operational activities and contributes to meeting branch business results and customer experience goals.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $36,000.00 - $54,500.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Mandarin speaking required
  • Exceptional customer service delivery
  • Identify customer financial needs
  • Promote digital banking channels
  • Meet transaction-based needs
  • Collaborate with branch partners
  • Adhere to risk and compliance policies

Nice-to-have

  • Proactive in finding creative solutions
  • Contribute to ongoing improvement
  • Thrive in a consultative sales environment
  • Courage and confidence to approach customers
  • Resourceful self-starter

Key Requirements

  • 1-2 years relevant experience
  • Registration to sell investment products (Canada only)
  • Confident use of social media and online tools
  • Consultative customer service or sales experience
  • Basic knowledge of specialized sales solutions

Work Rights

Not specified

Tailored Resume

Cover Letter