Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
Not specified (assumed on-site due to nature of the role)
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a Customer Service Representative who is passionate about pets and excels in providing exceptional service to pet owners. The ideal candidate will be energetic, personable, and capable of multitasking in a dynamic environment, helping maintain a welcoming atmosphere for both pets and their owners

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, touring clients, managing check-ins/outs, and handling complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative who is passionate about pets and excels in providing exceptional service to pet owners. The ideal candidate will be energetic, personable, and capable of multitasking in a dynamic environment, helping maintain a welcoming atmosphere for both pets and their owners.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints with patience
  • Keeping the lobby clean

Nice-to-have

  • Concierge skills
  • Chaos coordinator skills
  • Fluent in human and hound
  • Juggling phones, customers, and muddy paws

Key Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter