Passenger Service Agent - Spanish Speaker Required

Alliance Ground International (AGI)

Base: $18 ph; bonus/equity: not specified; benefit...
Spanish language proficiency required
Lift and carry up to 70 pounds
Stand for extended periods of time
This role ensures traveling customers are kept well-informed and in the right place at the right time while following strict safety and security procedures

Job Summary

  • This role ensures traveling customers are kept well-informed and in the right place at the right time while following strict safety and security procedures.
  • AGI is one of the largest independently owned ground handling companies supporting over 100 airlines across the U.S. and Canada.
  • The company offers a comprehensive benefit package including paid vacation, medical/dental/vision coverage, and free uniforms.

Matching Summary

This role ensures traveling customers are kept well-informed and in the right place at the right time while following strict safety and security procedures.

Salary

Base: $18 per hour; Bonus/Equity: Not specified; Benefits: Paid vacation, medical/dental/vision, 401(k) match, travel discounts

Skills & Requirements

Must-have

  • Spanish language proficiency required
  • Lift and carry up to 70 pounds
  • Stand for extended periods of time
  • Handle customer complaints professionally
  • Process baggage and ticket transactions
  • Follow safety and security procedures

Nice-to-have

  • Friendly and outgoing personality
  • Previous airline experience preferred
  • Face-to-face customer service background
  • Ability to troubleshoot reservation issues
  • Strong computer system skills

Key Requirements

  • Must be at least 18 years old
  • High school diploma or GED required
  • Authorization to work in US or Canada
  • Complete SIDA training for airport ID
  • One year relevant experience preferred

Work Rights

Must have authorization to work in US or Canada

Tailored Resume

Cover Letter