Service Stream is seeking a Scheduling and Dispatch Coordinator for a 12-month contract in Hope Valley, SA. The role involves coordinating and dispatching work for operational staff, ensuring customer satisfaction, and managing data integrity within a 24/7 operations team
Job Summary
This position is part of a 24/7 operations team working a structured rotating roster of 9 hour shifts across days, afternoons and nights, averaging 300 hours over an 8-week cycle.
You will be responsible for the scheduling, coordination, and dispatch of work to operational staff based on customer requirements, priorities, and availability of both internal and external resources.
Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients, and communities.
Matching Summary
Match Score: 85
Service Stream is seeking a Scheduling and Dispatch Coordinator for a 12-month contract in Hope Valley, SA. The role involves coordinating and dispatching work for operational staff, ensuring customer satisfaction, and managing data integrity within a 24/7 operations team.
Skills & Requirements
Must-have
scheduling and dispatch
customer requirements and priorities
resource availability
SA Water Customer Contact Centre
data integrity investigation
GPS monitoring
High Risk activities monitoring
Nice-to-have
culture of Innovation & Improvement
outcome driven individual
effective stakeholder engagement
passion for delivering positive client outcomes
Key Requirements
Relevant Industry Diploma or Certification
Current Driver’s Licence
2+ years experience in customer service delivery
Familiar with IT software (Click, WOA, Maximo, JAMS, MFC)