Guest Experience Lead | Avalon Mall

Lululemon

St. John's, Newfoundland and Labrador, Canada
Base: $22.75 - $26.17ph; bonus/equity: target bonu...
On-site
1 year retail or customer experience
Supervisor on duty responsibilities
Technical product education delivery
Lululemon is seeking a Guest Experience Lead for their Avalon Mall location in St. John's, Newfoundland and Labrador. This role focuses on enhancing the in-store experience for customers through product education and team leadership, while promoting a culture of inclusivity and personal growth

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and inclusive service.
  • This role involves leading from the floor as Supervisor on Duty to assess business needs, drive daily sales targets, and maintain operational excellence.
  • Employees are eligible for competitive compensation including a base pay range of $22.75 - $26.17/hour, target bonuses, extended health benefits, and paid time off.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their Avalon Mall location in St. John's, Newfoundland and Labrador. This role focuses on enhancing the in-store experience for customers through product education and team leadership, while promoting a culture of inclusivity and personal growth.

Salary

Base: $22.75 - $26.17/hour; Bonus/Equity: Target bonus $2.00/hour plus equity offerings; Benefits: Extended health, dental, mental health plans, PTO, retirement matching, employee discount

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Supervisor on Duty responsibilities
  • Technical product education delivery
  • Daily business data review
  • Team performance feedback provision

Nice-to-have

  • Leadership and mentoring experience
  • Inclusive environment creation
  • High school diploma or equivalent
  • Food safety certification for experiential stores

Key Requirements

  • Legally authorized to work in Canada
  • Reliable transportation methods required
  • Availability for varied shifts including weekends and holidays
  • 1 year experience in retail or customer service
  • Experience in leading, mentoring, or delegating tasks

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter