Base: $18.34 to $24.30 ph; bonus/equity: not speci...
Supervise up to 30 student employees
Troubleshoot computer hardware and software
Manage cash receipts and financial transactions
The Access Services Specialist plays a pivotal role by delivering exceptional user support and ensuring the safety and security of users, materials, and facilities
Job Summary
The Access Services Specialist plays a pivotal role by delivering exceptional user support and ensuring the safety and security of users, materials, and facilities.
This position involves supervising up to 30 student employees, providing training on desk operations, technology troubleshooting, and customer service expectations.
The role requires managing fulfillment services, handling cash receipts, and performing daily building checks to maintain a positive and secure library experience.
Matching Summary
The Access Services Specialist plays a pivotal role by delivering exceptional user support and ensuring the safety and security of users, materials, and facilities.
Salary
Base: $18.34 to $24.30 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Supervise up to 30 student employees
Troubleshoot computer hardware and software
Manage cash receipts and financial transactions
Knowledge of Library of Congress Classification System
Perform building checks and safety procedures
Nice-to-have
Familiarity with HTML, XML, and Oracle
Project management or process improvement experience
Creative approach to diversity and inclusion
Experience with digital signage and social media
Collaborative teamwork in academic settings
Key Requirements
Bachelor's degree preferred or Associate degree with 2-3 years experience
Two to three years of related library or customer service experience
Prior supervisory or team leadership experience desired