Associate Director- Us Omnichannel/digital Operations

Biogen Inc

Base: $164,000.00-$226,000.00; bonus/equity: short...
7 years omnichannel/digital operations experience
Pharmaceutical industry background required
Veeva salesforce aem martech stack proficiency
This role leads the North American Business Insights & Operations team to shape and advance the company's Omnichannel/Digital Operations strategy

Job Summary

  • This role leads the North American Business Insights & Operations team to shape and advance the company's Omnichannel/Digital Operations strategy.
  • The successful candidate will drive AI innovation and activate Next Best Action personalization while ensuring alignment with commercial goals and privacy regulations.
  • Biogen offers a competitive compensation package including short-term and long-term incentives, comprehensive health benefits, and up to $10,000 in tuition reimbursement.

Matching Summary

This role leads the North American Business Insights & Operations team to shape and advance the company's Omnichannel/Digital Operations strategy.

Salary

Base: $164,000.00-$226,000.00; Bonus/Equity: Short term and long-term incentives including cash bonus and equity; Benefits: Medical, Dental, Vision, Life, 401(k) match, Tuition reimbursement

Skills & Requirements

Must-have

  • 7 years Omnichannel/Digital Operations experience
  • Pharmaceutical industry background required
  • Veeva Salesforce AEM MarTech stack proficiency
  • Next Best Action personalization activation
  • AI-driven operational workflow development
  • End-to-end campaign production execution

Nice-to-have

  • Deep Figma proficiency for speed-to-market
  • Component-based design systems knowledge
  • Strategic partnership and influence skills
  • Test-and-learn culture championing
  • Intellectual curiosity and passion for winning

Key Requirements

  • Minimum 7 years Omnichannel/Digital Operations experience
  • Experience in pharmaceutical companies
  • BA/BS degree required; MBA preferred
  • Proven leadership in enterprise-level capability transformation
  • Expertise in SAFE/PI backlog management

Work Rights

Not specified

Tailored Resume

Cover Letter