Auto Claims Advisor- Bilingual (fre./eng.)

TD

Greenfield Park, Quebec, Canada
Base: $52,100 - $73,600 cad; bonus/equity: not spe...
Excellent customer service skills
Strong time management in fast-paced environment
Ability to negotiate positive outcomes
The role involves supporting customers from start to finish by arranging towing, setting up appraisals, and outlining coverage details

Job Summary

  • The role involves supporting customers from start to finish by arranging towing, setting up appraisals, and outlining coverage details.
  • Candidates must gather, organize, and verify information to resolve claims while reconciling estimates with vendors for appropriate settlements.
  • TD Insurance offers a stable work environment with growth opportunities, training programs, and a competitive total rewards package including health benefits.

Matching Summary

The role involves supporting customers from start to finish by arranging towing, setting up appraisals, and outlining coverage details.

Salary

Base: $52,100 - $73,600 CAD; Bonus/Equity: Not specified; Benefits: Health, well-being, savings, retirement, paid time off

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong time management in fast-paced environment
  • Ability to negotiate positive outcomes
  • Clear written and verbal communication skills
  • Thorough investigation and evidence analysis

Nice-to-have

  • Compassionate and analytical professional
  • Customer-centric strategic objectives
  • Culture of care mindset
  • Non-biased file resolution methods
  • Team productivity focus

Key Requirements

  • Provincial claims licensing may be required
  • AEC in Damage Insurance or AMF license preferred
  • License must be obtained within first 120 days if not held
  • Bilingual French and English proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter