Account Advisor I - Remote-la/hybrid Training

Blue Cross

Baton Rouge, Louisiana, US
Fully remote
Excellent customer service
Hardwired internet connection
Verbal communication on telephone
We invite you to apply for a career with Blue Cross and support our mission to improve the health and lives of Louisianans

Job Summary

  • We invite you to apply for a career with Blue Cross and support our mission to improve the health and lives of Louisianans.
  • The Account Advisor handles incoming calls from members and providers answering questions and offers guidance via the telephone.
  • A comprehensive new hire training program, competitive pay, excellent benefits package, and professional development opportunities are offered.

Matching Summary

We invite you to apply for a career with Blue Cross and support our mission to improve the health and lives of Louisianans.

Skills & Requirements

Must-have

  • excellent customer service
  • hardwired internet connection
  • verbal communication on telephone
  • attention to detail
  • critical thinking and problem solving

Nice-to-have

  • passion for providing excellent customer service
  • familiarity with medical terminology
  • remains calm under pressure
  • ability to multi-task

Key Requirements

  • 1 year of customer service experience
  • High School Diploma or equivalent
  • Completion of Medical Assistant, Coding & Insurance Pathway
  • Certificate in medical office assistant or medical coding
  • PC skills including Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter