Veterinary Care Coordinator Supervisor

Livingston Animal Hospital

Stoneham, MA, US
Base: up to $24ph; bonus/equity: $1,000 sign-on bo...
Client experience leadership
Front desk operations management
Team coaching and mentorship
Lead, support, and develop the reception team while ensuring smooth daily operations and an exceptional standard of care for every client and patient interaction

Job Summary

  • Lead, support, and develop the reception team while ensuring smooth daily operations and an exceptional standard of care for every client and patient interaction.
  • Manage staff scheduling, appointment flow, and partner with leadership on hiring, onboarding, and training new team members.
  • At Central Animal Hospital, we are committed to delivering high-quality veterinary medicine, creating a warm, welcoming client experience, and building a positive, team-driven culture.

Matching Summary

Lead, support, and develop the reception team while ensuring smooth daily operations and an exceptional standard of care for every client and patient interaction.

Salary

Base: up to $24/hour; Bonus/Equity: $1,000 sign-on bonus, additional bonus opportunities; Benefits: Medical, Dental, Vision insurance, 401(k) with company match, Paid Time Off, CE allowance, Employee pet discounts

Skills & Requirements

Must-have

  • Client experience leadership
  • Front desk operations management
  • Team coaching and mentorship
  • Veterinary workflow knowledge

Nice-to-have

  • Compassionate leadership style
  • Positive team culture building
  • Problem-solving skills
  • Client relationship building

Key Requirements

  • High school diploma required
  • 3+ years customer service experience
  • 1-2 years veterinary experience
  • 1-2 years leadership experience preferred

Work Rights

Not specified

Tailored Resume

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