Customer Banking Specialist - Mount Pleasant

COMMONWEALTH BANK OF AUSTRALIA

Mount Pleasant, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Mount Pleasant Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • With us, you’ll help customers make informed financial decisions to achieve their goals.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Financial services experience
  • Retail or hospitality experience
  • Articulate financial terms clearly
  • Genuine interest in career growth

Key Requirements

  • Experience in financial services
  • Experience in retail
  • Experience in hospitality
  • Excellent communication skills
  • Ability to ask questions
  • Ability to find solutions
  • Act with integrity
  • Place customer at the centre
  • Ability to work in busy environment

Work Rights

Not specified

Tailored Resume

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