Social Media Senior Associate

PwC

Execute and optimize day-to-day content
Manage editorial calendar
Turn complex topics into platform-native posts
Execute and optimize day-to-day content across PwC’s global channels, manage the editorial calendar, and turn complex topics into platform‑native, social‑first posts

Job Summary

  • Execute and optimize day-to-day content across PwC’s global channels, manage the editorial calendar, and turn complex topics into platform‑native, social‑first posts.
  • Collaborate with designers and stakeholders to brief and deliver campaigns, uphold brand, accessibility and compliance standards, and use data and social listening to continually improve performance.
  • Be responsible for the operational management of our global employee advocacy platform (Haiilo), with a focus on getting our people to amplify our owned content through their channels.

Matching Summary

Execute and optimize day-to-day content across PwC’s global channels, manage the editorial calendar, and turn complex topics into platform‑native, social‑first posts.

Skills & Requirements

Must-have

  • Execute and optimize day-to-day content
  • Manage editorial calendar
  • Turn complex topics into platform-native posts
  • Collaborate with designers and stakeholders
  • Uphold brand, accessibility and compliance standards
  • Use data and social listening for improvement
  • Support employee advocacy
  • Protect and enhance brand reputation
  • Create, schedule, and post content
  • Act as first point of contact for social media requests
  • Identify latest trends in digital and social media
  • Assess campaign performance and insights
  • Operational management of employee advocacy platform
  • Monitor incoming mentions across platforms
  • Develop and optimize overall social media strategy
  • Working knowledge of social platforms and algorithms
  • Active interest in social media trends
  • Good creative eye and copywriting experience
  • Strong writing skills in English
  • Ability to judge tone and appropriateness
  • Experience with content management and scheduling tools
  • Collaborative team player
  • Act effectively under pressure
  • Agile mindset and approach

Nice-to-have

  • B2B/professional services experience
  • Platform-native formats (video, carousels)
  • Clear CTAs
  • Advocating for social-first storytelling
  • Partnership with Research and Insight Analyst
  • Hypothesizing, testing, and iterating
  • Support with crisis communications
  • Knowledge of information security and data protection

Key Requirements

  • At least 3 years of experience using, understanding and managing social media channels in a business/corporate context
  • Basic familiarity with analytics tagging for reporting
  • Experience with social media content management and scheduling tools (e.g., Sprout, Sprinklr, Hootsuite)

Work Rights

Not specified

Tailored Resume

Cover Letter