It Service Management Intern

KION Group

Kraków, Poland
Not specified (assumed office-based due to internship nature)
Data analytics
Servicenow platform fundamentals
Cmdb and asset management
KION Group is seeking an IT Service Management Intern to support their global IT Service Management team in Kraków, Poland. The internship offers hands-on experience in data analytics, ServiceNow, and ITSM processes, with opportunities for professional development in a dynamic, global enterprise environment

Job Summary

  • This role offers hands on experience in data analytics, ServiceNow, CMDB, asset management, and key ITSM processes.
  • During your 12 months internship in KION Group IT we can guarantee you will learn modern ITSM practices and process interactions.
  • Join KION Group and shape the intelligent supply chain solutions that power everyday life!

Matching Summary

Match Score: 85

KION Group is seeking an IT Service Management Intern to support their global IT Service Management team in Kraków, Poland. The internship offers hands-on experience in data analytics, ServiceNow, and ITSM processes, with opportunities for professional development in a dynamic, global enterprise environment.

Skills & Requirements

Must-have

  • data analytics
  • ServiceNow platform fundamentals
  • CMDB and asset management
  • ITSM process documentation
  • global IT teams collaboration

Nice-to-have

  • ITIL concepts
  • IT infrastructure knowledge
  • proactive attitude
  • curiosity and eagerness to learn

Key Requirements

  • Students of Computer Science, Data Science or related studies (4th or final year)
  • Available to work min. 20h/week
  • Strong analytical skills
  • Comfort working with large, complex data sets
  • Understanding of data analytics methodologies
  • Some experience with reporting tools

Work Rights

Not specified

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