Case Manager

EML

Sydney, AU
Fully remote
Claims management experience
Superannuation legislation compliance
Member communication strategies
The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims

Job Summary

  • The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims.
  • Prepare and implement effective claims management and member communication strategies regularly within timeframe to achieve optimum member outcomes.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims.

Skills & Requirements

Must-have

  • Claims management experience
  • Superannuation legislation compliance
  • Member communication strategies
  • Life Insurance Code of Practice
  • Compassionate member support

Nice-to-have

  • Learning and development focus
  • Diverse and inclusive culture
  • Work-life balance support
  • Employee assistance program

Key Requirements

  • Superannuation, life insurance, or personal injury claims management experience
  • Strong understanding of claims processes
  • Excellent communication and interpersonal skills
  • High level of attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter