Call Center Representative- Boston Logan Airport

Alamo Rent A Car

Boston, MA, US
Base: $19.00 ph; bonus/equity: not specified; bene...
Remote
Customer service experience
Email communication skills
Valid us driver's license
The position involves providing high-level customer service by assisting internal and external customers via email for Enterprise, National, and Alamo brands

Job Summary

  • The position involves providing high-level customer service by assisting internal and external customers via email for Enterprise, National, and Alamo brands.
  • Candidates will gain hands-on experience through local training to provide administrative support and act as a rental backup at the Boston Logan Airport branch.
  • The role offers a competitive starting pay of $19.00 per hour along with comprehensive benefits including health insurance, 401k matching, and paid time off.

Matching Summary

The position involves providing high-level customer service by assisting internal and external customers via email for Enterprise, National, and Alamo brands.

Salary

Base: $19.00 per hour; Bonus/Equity: Not specified; Benefits: Paid time off, 401k with matching, Health/Dental/Vision/Life Insurance

Skills & Requirements

Must-have

  • Customer service experience
  • Email communication skills
  • Valid US driver's license
  • Lost and found organization
  • Overdue rental handling

Nice-to-have

  • Self-motivated performance
  • Inclusive work environment
  • Commitment to excellence
  • Diversity support
  • Skill development focus

Key Requirements

  • High School Diploma or GED
  • 6 months prior customer service experience
  • Valid US driver's license required
  • No more than 2 moving violations in past 3 years
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter