Customer Care Advocate - Spanish Speaking

Altra Industrial Motion Corp

Milwaukee, Wisconsin, United States
Not specified; not specified; benefits: medical, d...
Hybrid (3 days in office, 2 days remote)
Fluent in english and spanish
2-3 years customer service experience
High school diploma or equivalent
Altra Industrial Motion Corp is seeking a Spanish-speaking Customer Care Advocate to join their Milwaukee, Wisconsin team in a hybrid role that requires three days in the office and two days remote. The ideal candidate will have relevant customer service experience, strong multitasking abilities, and a continuous improvement mindset

Job Summary

  • This role is key in meeting the needs of our OEM and distribution customers by handling routine and overflow calls and inquiries.
  • The position involves processing orders, advising on pricing, delivery, lead-time, terms and conditions guidelines and policies, credit/debits, etc.
  • Benefits include Medical, Dental, Vision, Prescription Drug Coverage, Paid Time Off, and a 401k Retirement Plan with Matching Employer Contributions.

Matching Summary

Match Score: 85

Altra Industrial Motion Corp is seeking a Spanish-speaking Customer Care Advocate to join their Milwaukee, Wisconsin team in a hybrid role that requires three days in the office and two days remote. The ideal candidate will have relevant customer service experience, strong multitasking abilities, and a continuous improvement mindset.

Salary

Not specified; Not specified; Benefits: Medical, Dental, Vision, 401k matching

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • 2-3 years customer service experience
  • High school diploma or equivalent
  • Proficient in Microsoft Office and Excel
  • Experience with CRM and ERP systems

Nice-to-have

  • Bachelor's degree preferred
  • Manufacturing industry experience
  • Continuous improvement mindset
  • Kaizen event participation
  • Process improvement project experience

Key Requirements

  • High school diploma required
  • 2-3 years related experience
  • Must be eligible to work in US without sponsorship

Work Rights

Must be eligible to work in United States without sponsorship

Tailored Resume

Cover Letter