Transforming to the Workplace Team of the future by creating Occupant Delight and acting as a trusted Workplace partner
Job Summary
Transforming to the Workplace Team of the future by creating Occupant Delight and acting as a trusted Workplace partner.
Establishing direct relationships with client business units to understand their issues and satisfy their needs and requirements.
Developing the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members.
Matching Summary
Transforming to the Workplace Team of the future by creating Occupant Delight and acting as a trusted Workplace partner.
Skills & Requirements
Must-have
Workplace experience management
Occupant delight
Client relationship management
Issue resolution
Space problem solving
Team leadership
Operational management
Nice-to-have
Hospitality-orientated communication
Proactive team development
Continuous improvement implementation
Data analysis for engagement
Community ambassador mindset
Key Requirements
3-5 years experience in hospitality or facilities management
Bachelor’s degree/ Degree in Hotel Management, business or related field; or facilities management background (added benefit)
Excellent communication verbal and written
Proven ability to function effectively as part of a team
Proven ability to initiate and follow with improvement initiatives