Principal Engagement Manager

ServiceNow

Dallas, United States
Not specified; not specified; not specified
Remote
12+ years professional services experience
Ai integration in work processes
Governance and risk management expertise
Principal Engagement Managers lead large and complex Expert Service engagements to ensure on-time, on-budget delivery of solutions

Job Summary

  • Principal Engagement Managers lead large and complex Expert Service engagements to ensure on-time, on-budget delivery of solutions.
  • The role requires leveraging extensive expertise to assess project impacts while building cross-geo and cross-functional relationships.
  • Candidates must demonstrate the ability to consistently show transformation execution thought leadership during times of ambiguity or conflict.

Matching Summary

Principal Engagement Managers lead large and complex Expert Service engagements to ensure on-time, on-budget delivery of solutions.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 12+ years professional services experience
  • AI integration in work processes
  • Governance and risk management expertise
  • Cross-functional team leadership
  • Transformation execution thought leadership

Nice-to-have

  • Mentoring junior engagement managers
  • Collaboration with services partners
  • Strategic account growth focus
  • Now Create methodology application

Key Requirements

  • 12+ years progressive professional services experience
  • ServiceNow certifications in aligned workflow
  • Experience driving complex issues through analysis
  • Ability to travel up to 50%

Work Rights

Not specified

Tailored Resume

Cover Letter