Base: $18-$24 ph based on experience; bonus/equity...
On-site
2+ years customer service experience
Advanced practice management software knowledge
Ability to work nights weekends holidays
The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at VEG
Job Summary
The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at VEG.
Employees receive comprehensive benefits including health coverage starting day one, unlimited ER CE, and travel stipends up to $2,500 annually.
The position requires handling urgent medical calls, providing compassionate financial guidance, and processing payments while protecting sensitive information.
Matching Summary
The role focuses on defining the customer's experience through service, focus, and participation before, during, and after their time at VEG.
Salary
Base: $18-$24 per hour based on experience; Bonus/Equity: 401K match and potential equity after one year; Benefits: Comprehensive health/wellness, paid parental leave, student loan repayment, travel stipend
Skills & Requirements
Must-have
2+ years customer service experience
Advanced practice management software knowledge
Ability to work nights weekends holidays
Willingness to work in noisy odorous environment
Strong multitasking in high stakes chaos
Nice-to-have
High emotional intelligence and empathy
Creative problem solving for customer needs
Sense of humility and team ownership
Curious nature seeking continuous learning
Key Requirements
2+ years customer service experience
Availability for rotating night/weekend/holiday shifts
Advanced computer and practice management software skills