Senior Success Guide- Italian/german

Salesforce

Dublin, Ireland
Marketing cloud engagement
Ai crm
Customer success
The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce

Job Summary

  • The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce.
  • Success Guides provide proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt products.
  • The Success Guide will engage with customers across all account segments, delivering 1:1 success guidance to Premier and Signature Success customers.

Matching Summary

The role of the Success Guide is crucial in helping customers to grow value and improve adoption of Salesforce.

Skills & Requirements

Must-have

  • Marketing Cloud Engagement
  • AI CRM
  • customer success
  • proactive and reactive architecture

Nice-to-have

  • Trailhead Ranger
  • Agentblazer Champion Status
  • passionate about Cloud Success

Key Requirements

  • 4+ yrs relevant experience
  • Salesforce Administrator Certification
  • Marketing Cloud Email Specialist or Administrator Certification
  • Fluent in Italian or German

Work Rights

Not specified

Tailored Resume

Cover Letter