Investment Complaint Handler

Barclays

London, England, United Kingdom
Technical investment product knowledge
Complaint handling experience
Analytical calculations involving investments
You will support and manage high risk disputes made by our Private Bank Clients

Job Summary

  • You will support and manage high risk disputes made by our Private Bank Clients.
  • Ensuring a high standard of effective communication and attention to detail is delivered.
  • Participation in training and development initiatives to improve customer skills, knowledge and services.

Matching Summary

You will support and manage high risk disputes made by our Private Bank Clients.

Skills & Requirements

Must-have

  • Technical investment product knowledge
  • Complaint handling experience
  • Analytical calculations involving investments

Nice-to-have

  • Senior stakeholder management
  • Strong communication skills
  • Presentation skills

Key Requirements

  • Minimum of 2 years' experience in complaint handling
  • Minimum of 2 years' experience in investments and pensions
  • Minimum of 2 years' experience in analytical calculations

Work Rights

Not specified

Tailored Resume

Cover Letter