Technical Support Technician - International (europe))
MicroAire Surgical Instruments LLC
Germany
Not specified; not specified; not specified
Fully remote
Medical device hardware troubleshooting
On-site equipment installation and configuration
Clinical environment support experience
This role serves as the primary technical liaison for European customers, providing on-site installation, setup, and troubleshooting for MicroAire surgical equipment
Job Summary
This role serves as the primary technical liaison for European customers, providing on-site installation, setup, and troubleshooting for MicroAire surgical equipment.
The position requires frequent travel across Europe with a base location in either Germany or the Netherlands to support hospital and clinical site needs.
Candidates must ensure strict adherence to FDA and EU MDR regulations while documenting all service activities and adverse events accurately.
Matching Summary
This role serves as the primary technical liaison for European customers, providing on-site installation, setup, and troubleshooting for MicroAire surgical equipment.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Medical device hardware troubleshooting
On-site equipment installation and configuration
Clinical environment support experience
FDA and EU MDR regulatory compliance
Frequent travel across European regions
Nice-to-have
Cross-cultural communication skills
Experience with surgical center operations
Biomedical or nursing background preferred
Ability to train surgeons and clinical staff
Strong documentation in CRM systems
Key Requirements
Bachelor's degree in Biomedical, Mechanical, Electrical Engineering, Nursing, or related field
Prior experience supporting medical devices or capital equipment in clinical settings
Must live near an international airport for frequent travel requirements