Senior Director, Experience Team Strategic Operations
ServiceNow
Santa Clara, CA, USA
$228,900 - $412,000; not specified; health plans, ...
On-site
Ai-powered operations
Strategy and business execution
Operational excellence
Be a key player in driving success of ServiceNow's Experience team as leader of Strategy & Operations for Product & Platform experience and overall Customer Experience
Job Summary
Be a key player in driving success of ServiceNow's Experience team as leader of Strategy & Operations for Product & Platform experience and overall Customer Experience.
Drive end-to-end operational excellence—from strategy and OKRs to execution and talent development—partnering with Product, Engineering, and FP&A to ensure the Experience org operates as a high-performance machine.
This isn't a typical StratOps role. You'll partner with a world-class Chief Experience Officer to shape how ServiceNow—and our customers—experience AI-powered work.
Matching Summary
Be a key player in driving success of ServiceNow's Experience team as leader of Strategy & Operations for Product & Platform experience and overall Customer Experience.
Salary
$228,900 - $412,000; Not specified; Health plans, 401(k) Plan with company match, ESPP, matching donations, flexible time away plan and family leave programs