The Technology Support team is responsible for providing technical support and installations services across various business units and client base, ensuring the successful delivery of major events and festivals
Job Summary
The Technology Support team is responsible for providing technical support and installations services across various business units and client base, ensuring the successful delivery of major events and festivals.
You will be trained to support the installation and support of Ticketmaster proprietary software and hardware, network devices, and perform hardware/software upgrades and replacements.
The role requires a dynamic individual with good interpersonal skills, a detail-oriented approach, and the ability to travel, working in a pressurized but enjoyable environment.
Matching Summary
The Technology Support team is responsible for providing technical support and installations services across various business units and client base, ensuring the successful delivery of major events and festivals.
Skills & Requirements
Must-have
Ticketmaster proprietary software and hardware
Network devices installation and support
Hardware and software upgrades
Remote and on-site issue diagnosis
Incident management software
Client communication and coordination
Nice-to-have
Customer centric approach
Dynamic and adaptable
Teamwork and collaboration
Fan First mindset
Willingness to learn
Key Requirements
Valid clean driving licence
Ability to travel required
May be required to work nights, weekends, or holidays