French Bilingual Contact Centre Representative - Canadian Banking, Credit Cards

TD

Ottawa, Ontario, Canada
Base: $47,500 - $61,000 cad; bonus/equity: not spe...
Hybrid (primarily offsite with some in-person team events)
French and english bilingualism
Exceptional communication skills
Ability to multitask
TD is seeking a French Bilingual Contact Centre Representative in Ottawa, Ontario, to provide exceptional customer service to their banking clients. The role requires strong communication skills, a customer-centric approach, and the ability to navigate various digital platforms

Job Summary

  • Helping is at the heart of everything we do at our contact centres, delivering value from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers.
  • As the voice of TD, you’ll be passionate about understanding our customers, assisting with account inquiries, resolving issues, and recommending TD products or services.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a competitive benefits plan to support colleagues.

Matching Summary

Match Score: 85

TD is seeking a French Bilingual Contact Centre Representative in Ottawa, Ontario, to provide exceptional customer service to their banking clients. The role requires strong communication skills, a customer-centric approach, and the ability to navigate various digital platforms.

Salary

Base: $47,500 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • French and English bilingualism
  • Exceptional communication skills
  • Ability to multitask
  • Digital literacy across devices
  • Integrity with sensitive information

Nice-to-have

  • Passion to assist customers
  • Positive attitude
  • Resilience in challenging situations
  • Experience in financial services

Key Requirements

  • High School Diploma or equivalent
  • Bilingual (French & English)
  • Relevant experience in financial or service industries preferred

Work Rights

Not specified

Tailored Resume

Cover Letter