Not specified (assumed in-branch due to the nature of the role)
Proven experience delivering exceptional customer service
Excellent communication skills to articulate financial terms
Ability to work in a busy commercial retail environment
CommBank is seeking a Customer Banking Specialist for its Elsternwick branch to provide exceptional banking experiences to personal and small business customers. The role involves engaging customers about their financial needs, offering solutions, and promoting in-branch technology and digital banking options
Job Summary
The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
Employees will conduct in-depth conversations to support home loans, business banking, and financial advice needs.
The position requires championing risk-adverse culture while providing holistic solutions through digital banking demonstrations.
Matching Summary
Match Score: 85
CommBank is seeking a Customer Banking Specialist for its Elsternwick branch to provide exceptional banking experiences to personal and small business customers. The role involves engaging customers about their financial needs, offering solutions, and promoting in-branch technology and digital banking options.
Skills & Requirements
Must-have
Proven experience delivering exceptional Customer Service
Excellent communication skills to articulate financial terms
Ability to work in a busy commercial retail environment
Nice-to-have
Genuine interest in building a career with CommBank
Interest in improving customer financial wellbeing
Experience in Financial Services or Hospitality sectors
Key Requirements
Proven experience in Financial Services, Retail, or Hospitality
Strong problem-solving abilities with integrity
Ability to ask the right questions for customer solutions