Base: $95,000 - $142,600 usd (denver); + us locati...
Fully remote
3+ years contract lifecycle management experience
Customer-facing services role in complex saas
Strategic customer engagement leadership
The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows within Workday's Customer Success Center of Excellence
Job Summary
The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows within Workday's Customer Success Center of Excellence.
You will serve as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of CLM solutions.
Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers, combined with competitive compensation including bonus plans and stock grants.
Matching Summary
The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows within Workday's Customer Success Center of Excellence.
Salary
Base: $95,000 - $142,600 USD (Denver); Additional US locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants
Skills & Requirements
Must-have
3+ years Contract Lifecycle Management experience
Customer-facing services role in complex SaaS
Strategic customer engagement leadership
Data-driven adoption metrics analysis
Executive stakeholder communication
Nice-to-have
Experience in evolving incubating environments
Ability to travel up to 10%
Collaboration across Sales and Product teams
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Key Requirements
3+ years experience in customer-facing services roles
3+ years managing customer relationships focused on adoption
3+ years Contract Lifecycle Management (CLM) experience required
Proven ability to lead complex strategic engagements