Bilingual Customer Service Representative - Pension Administration

TELUS Health/lifeworks

Base: $39,900.00 - 74,100.00 cad annual; bonus/equ...
Fluency in english and french
Experience with excel and microsoft office
Previous customer service or call center experience
The role involves providing assistance and guidance to pension plan participants regarding their benefits and retirement options

Job Summary

  • The role involves providing assistance and guidance to pension plan participants regarding their benefits and retirement options.
  • TELUS Health Retirement Consulting brings over 60 years of experience to pension, savings, and financial well-being consulting.
  • Employees enjoy flexible work arrangements including office, virtual, or hybrid options along with a generous company-matched pension.

Matching Summary

The role involves providing assistance and guidance to pension plan participants regarding their benefits and retirement options.

Salary

Base: $39,900.00 - 74,100.00 CAD Annual; Bonus/Equity: Not specified; Benefits: Comprehensive total rewards, minimum 3 weeks vacation, flexible benefits, company matched pension

Skills & Requirements

Must-have

  • Fluency in English and French
  • Experience with Excel and Microsoft Office
  • Previous customer service or call center experience

Nice-to-have

  • College or University diploma
  • Knowledge of pension plans
  • Proficiency in customer service software

Key Requirements

  • Bilingual fluency in English and French required
  • Prior customer service or call center experience required
  • Proficiency in Excel and Microsoft Office suite required

Work Rights

Not specified

Tailored Resume

Cover Letter