The incumbent is responsible for providing an efficient and high-quality telephone servicing facility to customers by meeting and exceeding their expectations
Job Summary
The incumbent is responsible for providing an efficient and high-quality telephone servicing facility to customers by meeting and exceeding their expectations.
Prudential pledges to create a culture where diversity is celebrated and inclusion is assured for colleagues, customers, and partners.
Successful candidates will be provided with comprehensive training in Malaysia and/or Singapore.
Matching Summary
The incumbent is responsible for providing an efficient and high-quality telephone servicing facility to customers by meeting and exceeding their expectations.
Skills & Requirements
Must-have
Good command of spoken English
Clear pronunciation and diction
Ability to vary intonation with empathy
Nice-to-have
Experience handling international calls
Speak Mandarin or Chinese dialects
Self-motivated in fast-paced environment
Key Requirements
At least Diploma or Degree from recognized institution