Director, Global Operations Risk & Control Governance

Manulife Financial Corporation

Toronto, Ontario, Canada
Base: $125,100.00 cad - $175,100.00 cad; bonus/equ...
Hybrid
Operational risk management framework (ormf)
Rcsa and control testing expertise
Incident root cause analysis experience
This role provides enterprise-wide leadership for the first line of defense across Global Operations segments

Job Summary

  • This role provides enterprise-wide leadership for the first line of defense across Global Operations segments.
  • The position requires designing scalable global solutions to identify systemic pain points and drive consistent execution.
  • Employees benefit from a flexible environment with well-being support, inclusion initiatives, and customizable benefits packages.

Matching Summary

This role provides enterprise-wide leadership for the first line of defense across Global Operations segments.

Salary

Base: $125,100.00 CAD - $175,100.00 CAD; Bonus/Equity: Incentive programs tied to performance available; Benefits: Health, dental, pension, paid time off, and wellness benefits included.

Skills & Requirements

Must-have

  • Operational Risk Management Framework (ORMF)
  • RCSA and control testing expertise
  • Incident root cause analysis experience
  • Executive risk reporting capabilities
  • Influencing without authority skills

Nice-to-have

  • Low-code/no-code tool development
  • AI capabilities in risk tools
  • Continuous improvement culture mindset
  • Cross-segment collaboration experience
  • Pragmatic balance of global standards

Key Requirements

  • 10+ years progressive financial services experience
  • Bachelor's degree required; MBA preferred
  • Expert knowledge of RCSA and control frameworks
  • Experience with risk systems like Archer
  • Proven success operating at enterprise scale

Work Rights

Not specified

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